Forgive me for NOT looking, but how to get rid of the Jotform appeal on the Thank You page.

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    jackiepoa
    Asked on November 06, 2017 at 11:40 PM

    we have purchased Jotform.  i thought perhaps the appeal to send "your own form" would go away once we purchased, but it's still there.


    thanks in advance for the answer.


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    Nik_C
    Answered on November 07, 2017 at 04:17 AM

    You're correct, the branding should be removed when you upgrade your plan. 

    I checked your form and I didn't see branding there. 

    Could you please double check and if you experience the same issue please let us know so we can have another look.

    Thank you!

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    jackiepoa
    Answered on November 07, 2017 at 11:57 AM

    doesn't show up IN SETTINGS, only shows up when SENT TO THE MEMBER!  :)


    1510073841not there in SETTINGS shows up



  • Profile Image
    jackiepoa
    Answered on November 07, 2017 at 12:43 PM
    this is what i received last night while working on changes to the thank
    you page
    [image: Inline image 1]
    ...
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    david
    Answered on November 07, 2017 at 01:46 PM

    The branding should no longer show in the thank you page.  I cleared your forms cache in case it was a caching issue.

    If the branding is still shown in the thank you page, let us know for which form it is shown and we will take a look.

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    jackiepoa
    Answered on November 07, 2017 at 06:10 PM

    Another tech support person allowed me the access to the link necessary to uncheck the jotform branding box.   I've unchecked and appreciate all of the help/answers/responses.