How to get the private key file

Dear,

for 1st form, i cannot open submissions cos need upload private key. but i don't know the key saved to where & key name. pls help

tks

Jason

done

I presume that you've managed to resolve this when you said: "done"? 

You might also want to check this article to understand more about form encryption https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them.