Forms no longer appears on the website?

  • Profile Image
    werkgalery
    Asked on November 07, 2017 at 06:14 AM
  • Profile Image
    BDAVID
    Answered on November 07, 2017 at 09:41 AM

    I just checked your form, and it is showing up:

    1510065654there.png

    Let us know if you need anything else, we will be glad to assist you.

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    vahs
    Answered on November 07, 2017 at 11:45 AM

    Probably werkgalery.ch has the same problem as I had.

    Customers of Swiss-Webprovider Swisscom can't load scripts from your european server (form.jotformeu.com) because this server is blacklisted. Customer of other Swiss providers (e.g. Cablecom and Sunrise) can access these forms without any problems.

    For workaround, please read my thread: 
    https://eu.jotform.com/answers/1291984-Problem-with-embedding-forms

    Regards
    Cuno Vollenweider

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    werkgalery
    Answered on November 07, 2017 at 12:43 PM
    Vielen Dank für Ihr Mail
    Ja genau, so sollte es aussehen. Aber auf meinem Computer (div. Brouwser) fehlt seit heute die Formularmaske. Und ich habe nichts verändert.???
    Besten Dank für Ihre Hilfe.
    Freundliche Grüsse Philipp

    Von: JotForm [mailto:noreply@jotform.com]
    Gesendet: Dienstag, 7. November 2017 15:41
    An: atelier@werkgalerie.ch
    Betreff: Re: Formulare erscheinen auf der Webseite nicht mehr?

    A new response has been received:

    Answered by BDAVID
    I just checked your form, and it is showing up:

    Let us know if you need anything else, we will be glad to assist you.
    View this thread on browser » Unsubscribe Thread
    1510065678
    ...
  • Profile Image
    Jeanette
    Answered on November 07, 2017 at 12:53 PM

    We were informed that the issue was solved , please let us know if it still continues in your end.

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    werkgalery
    Answered on November 08, 2017 at 08:43 AM
    Hallo BDAVID
    Die Formulare sind nun wieder sichtbar. Scheinbar konnte Swisscom das Problem lösen.
    Besten Dank für Ihre Bemühungen.
    Freundliche Grüsse
    Philipp D.

    Von: JotForm [mailto:noreply@jotform.com]
    Gesendet: Dienstag, 7. November 2017 15:41
    An: atelier@werkgalerie.ch
    Betreff: Re: Formulare erscheinen auf der Webseite nicht mehr?

    A new response has been received:

    Answered by BDAVID
    I just checked your form, and it is showing up:

    Let us know if you need anything else, we will be glad to assist you.
    View this thread on browser » Unsubscribe Thread
    1510065678
    ...