Forms no longer appears on the website?

  • werkgalery
    Asked on November 7, 2017 at 6:14 AM
  • David JotForm Support Manager
    Replied on November 7, 2017 at 9:41 AM

    I just checked your form, and it is showing up:

    1510065654there Screenshot 10

    Let us know if you need anything else, we will be glad to assist you.

  • Anthrosocial
    Replied on November 7, 2017 at 11:45 AM

    Probably werkgalery.ch has the same problem as I had.

    Customers of Swiss-Webprovider Swisscom can't load scripts from your european server (form.jotformeu.com) because this server is blacklisted. Customer of other Swiss providers (e.g. Cablecom and Sunrise) can access these forms without any problems.

    For workaround, please read my thread: 
    https://eu.jotform.com/answers/1291984-Problem-with-embedding-forms

    Regards
    Cuno Vollenweider

  • werkgalery
    Replied on November 7, 2017 at 12:43 PM
    Vielen Dank für Ihr Mail
    Ja genau, so sollte es aussehen. Aber auf meinem Computer (div. Brouwser) fehlt seit heute die Formularmaske. Und ich habe nichts verändert.???
    Besten Dank für Ihre Hilfe.
    Freundliche Grüsse Philipp

    Von: JotForm [mailto:noreply@jotform.com]
    Gesendet: Dienstag, 7. November 2017 15:41
    An: atelier@werkgalerie.ch
    Betreff: Re: Formulare erscheinen auf der Webseite nicht mehr?

    A new response has been received:

    Answered by BDAVID
    I just checked your form, and it is showing up:

    Let us know if you need anything else, we will be glad to assist you.
    View this thread on browser » Unsubscribe Thread
    1510065678
    ...
  • Jeanette JotForm Support
    Replied on November 7, 2017 at 12:53 PM

    We were informed that the issue was solved , please let us know if it still continues in your end.

  • werkgalery
    Replied on November 8, 2017 at 8:43 AM
    Hallo BDAVID
    Die Formulare sind nun wieder sichtbar. Scheinbar konnte Swisscom das Problem lösen.
    Besten Dank für Ihre Bemühungen.
    Freundliche Grüsse
    Philipp D.

    Von: JotForm [mailto:noreply@jotform.com]
    Gesendet: Dienstag, 7. November 2017 15:41
    An: atelier@werkgalerie.ch
    Betreff: Re: Formulare erscheinen auf der Webseite nicht mehr?

    A new response has been received:

    Answered by BDAVID
    I just checked your form, and it is showing up:

    Let us know if you need anything else, we will be glad to assist you.
    View this thread on browser » Unsubscribe Thread
    1510065678
    ...