I don't have access to my Form.

  • dominikponniah
    Asked on November 7, 2017 at 10:39 AM

    I don't have access to my just-created form via JotForm. It is also not possible to open this in a new Tab, or even via iFrame.

    Jotform Thread 1292294 Screenshot
  • aubreybourke
    Replied on November 7, 2017 at 11:56 AM

    Your direct link is working:

    http://www.jotformeu.com/form/73104284444351

    1510073767Microsoft Edge 07 11 2017 16 5 Screenshot 10

    Please try again

  • aubreybourke
    Replied on November 7, 2017 at 12:03 PM

    We had a similar issue with a Swiss user earlier today. Was resolved by accessing the form using a different URL:

    http://www.jotformeu.com/form/73104284444351 This is the one that wont load.

    http://www.jotform.com/form/73104284444351 This should work.

    It seems that some Swiss internet providers are blocking the eu domain for some strange reason. As you can see from my screenshot your form is available on the internet.


    Another possible solution would be to change your DNS settings:

    Google DNS

    Primary: 8.8.8.8

    Secondary 8.8.4.4

    Configure your network settings to use Google Public DNS