Simple conditional logic not working

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    sjakubik
    Asked on November 07, 2017 at 11:22 AM

    Hi!

    I set up simple conditional logic for two fields on my form (https://form.jotform.com/73103578264154) and it's not working. Help appreciated. Thanks!


    Susanna

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    BJoanna
    Answered on November 07, 2017 at 12:31 PM

    You have two conditions on your form.

    1510075526condition.JPG

    I tested your form using the direct link you provided and conditions are working properly.

    1510075635form.gif

    Is your issue resolved? 

    If the form is embedded and the conditions are not working there, please provide us the webpage URL so that we can test the form there. 

  • Profile Image
    sjakubik
    Answered on November 07, 2017 at 02:10 PM

    Wow - I feel like I've been drinking. It's working perfectly. Maybe I just needed to refresh or something. Sorry to waste your time and thank you! 

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    BJoanna
    Answered on November 07, 2017 at 02:36 PM

    We are glad to hear that the form is working on your end now as well. We had an issue earlier today and the conditional logic was not working in preview mode and on embedded forms. Maybe you tested your form in preview mode and because of the issue we had conditions were not working. This issue is now resolved.

    Feel free to contact us if you have any other questions or issues.