Simple conditional logic not working

  • sjakubik
    Asked on November 7, 2017 at 11:22 AM

    Hi!

    I set up simple conditional logic for two fields on my form (https://form.jotform.com/73103578264154) and it's not working. Help appreciated. Thanks!


    Susanna

    Page URL: https://form.jotform.com/73103578264154
  • BJoanna
    Replied on November 7, 2017 at 12:31 PM

    You have two conditions on your form.

    1510075526condition Screenshot 10

    I tested your form using the direct link you provided and conditions are working properly.

    1510075635form Screenshot 21

    Is your issue resolved? 

    If the form is embedded and the conditions are not working there, please provide us the webpage URL so that we can test the form there. 

  • sjakubik
    Replied on November 7, 2017 at 2:10 PM

    Wow - I feel like I've been drinking. It's working perfectly. Maybe I just needed to refresh or something. Sorry to waste your time and thank you! 

  • BJoanna
    Replied on November 7, 2017 at 2:36 PM

    We are glad to hear that the form is working on your end now as well. We had an issue earlier today and the conditional logic was not working in preview mode and on embedded forms. Maybe you tested your form in preview mode and because of the issue we had conditions were not working. This issue is now resolved.

    Feel free to contact us if you have any other questions or issues.