FTP uploads

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    Asked on September 12, 2012 at 08:48 AM

    I am having issues with configuring the FTP intergration. I have created a folder on my server specifically for the submissions.

    Now I am getting an error message and I am not sure what steps to take next.

    Any suggestions?

    I uploaded a screen shot of the error message


  • Profile Image
    Answered on September 12, 2012 at 09:17 AM


    From the error message it looks like a problem with the folder permission, can you please login to your FTP space and change the folder permission of the folder assigned for JotForm submissions to 755. Usually this can be done by doing right click on the folder the option is displayed for the folder. For more information about file permissions click here.

    Let us know if this works.