- kidsfirstcenterAsked on November 08, 2017 at 09:53 AM
Hello, We have customers getting charged twice - the second charge coming in within minutes of the first. Why is this occurring?
Form Name: Kids First Program for Parents
there are duplicate submissions with separate payments.
However, there is about 4 to 5 minutes between the submissions
- JotForm SupportKiranAnswered on November 08, 2017 at 10:39 AM
Thank you for opening the thread. I am forwarding the issue to our backend team to investigate it further. Once we have any news in this regard, you'll be posted on this thread.