What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    account was closed

    Asked by Anthony King on September 12, 2012 at 02:19 PM

    why is my acount closed?

     

    I do not get anywhere near the 100 monthly submissions as part of the plan.

     

    PLease advise asap.

     

    thank You

  • Profile Image
    JotForm Support

    Answered by EduardoMendez on September 12, 2012 at 02:35 PM

    Hello, 

    We released an update last week that caused some submission counter issues and for this we apologize.  The issue has been resolved and your account has been reset .  Thank youfor letting us know about this and contact is if yu ave any other questions or require further assistance!