My clients are having issues submitting the form as it's stuck on Please wait.. message

jenherem
Asked on November 08, 2017 at 02:04 PM
Form is stuck on "please wait" after hitting the submit button.

https://form.jotform.com/73114702684151
Page URL:
https://form.jotform.com/73114702684151
- submitting form
- Please wait
JotForm Support

Welvin
Answered on November 08, 2017 at 03:18 PM

This is happening when Paypal is selected. The cause is that you left the Paypal email blank. You should add your Paypal email to the configuration.
idealnutritionsofla
Answered on November 08, 2017 at 03:22 PM

I HAD THE SAME PROBLEM, IT SEEMS TO BE A PROBLEM WITH THE APPOINTMENT SLOT WIDGET. I HAD TO REMOVE IT FROM MY FORM! GOOD LUCK
JotForm Support

Welvin
Answered on November 08, 2017 at 03:41 PM

@idealnutritionsofla;

As far as my test is concerned, it's not. I have selected an item from the appointment slot widget in jenherem's form, and submit button is working. It's the Paypal that's causing it.