My clients are having issues submitting the form as it's stuck on Please wait.. message

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    jenherem
    Asked on November 08, 2017 at 02:04 PM

    Form is stuck on "please wait" after hitting the submit button.

    https://form.jotform.com/73114702684151

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    Welvin
    Answered on November 08, 2017 at 03:18 PM

    This is happening when Paypal is selected. The cause is that you left the Paypal email blank. You should add your Paypal email to the configuration.

    2017-11-09-002002002.png


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    idealnutritionsofla
    Answered on November 08, 2017 at 03:22 PM

    I HAD THE SAME PROBLEM, IT SEEMS TO BE A PROBLEM WITH THE APPOINTMENT SLOT WIDGET. I HAD TO REMOVE IT FROM MY FORM! GOOD LUCK

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    Welvin
    Answered on November 08, 2017 at 03:41 PM

    @idealnutritionsofla;

    As far as my test is concerned, it's not. I have selected an item from the appointment slot widget in jenherem's form, and submit button is working. It's the Paypal that's causing it.