What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can't get access to any submissions

    Asked by WildThayne on September 12, 2012 at 05:02 PM

    Guys please look into this.  I can't get access to any of my submissions.  I just jotform all day and really need access.

    Is this a known issues?  Please help.

    Getting some not found error after a long wait time on all forms.

    http://screencast.com/t/5X12D3S7m

  • Profile Image

    Answered by fxr on September 12, 2012 at 05:08 PM

    Hi, sorry to hear of this issue.

    Can you temporarily try logging into your account at http://www.jotformeu.com and check if you are able to access your submissions from there?

  • Profile Image

    Answered by WildThayne on September 12, 2012 at 05:13 PM

    Jotformeu.com works to get access

  • Profile Image

    Answered by fxr on September 12, 2012 at 05:16 PM

    Thanks,

    OK, I have escalated the problem with jotform.com to our developers. 

    This thread will be updated when it is resolved.

    Please continue to temporarily use Jotformeu.com to access your submissions.