Can't get access to any submissions

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    WildThayne
    Asked on September 12, 2012 at 05:02 PM

    Guys please look into this.  I can't get access to any of my submissions.  I just jotform all day and really need access.

    Is this a known issues?  Please help.

    Getting some not found error after a long wait time on all forms.

    http://screencast.com/t/5X12D3S7m

  • Profile Image
    fxr
    Answered on September 12, 2012 at 05:08 PM

    Hi, sorry to hear of this issue.

    Can you temporarily try logging into your account at http://www.jotformeu.com and check if you are able to access your submissions from there?

  • Profile Image
    WildThayne
    Answered on September 12, 2012 at 05:13 PM

    Jotformeu.com works to get access

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    fxr
    Answered on September 12, 2012 at 05:16 PM

    Thanks,

    OK, I have escalated the problem with jotform.com to our developers. 

    This thread will be updated when it is resolved.

    Please continue to temporarily use Jotformeu.com to access your submissions.