- wsctn8Asked on November 09, 2017 at 12:23 PM
Hi! I have several multiple choice questions in my form.
I have set "2" of them as pre-selected, however when I go to preview the form, only one of them is pre-selected.
Can you support on how to make them stay pre-selected?
Thank you!Page URL:
- JotForm SupportKiranAnswered on November 09, 2017 at 01:49 PM
I have checked your JotForm and see that only one option in the checkbox is preselected. Investigating the issue further, I see that it is being caused due to the double quotes in the options. As I tried to replace the double-quotes with single quotes, the options are correctly displayed preselected on the form.
I am forwarding the issue to our backend team to investigate it further. Meanwhile, you may consider changing the double-quotes in the options to single quotes so that it should be working fine. You'll be posted here once we have any update from our backend team.
- wsctn8Answered on November 10, 2017 at 11:30 AM
Awesome. Will try that now. Thank you!
- JotForm DevelopergizemAnswered on November 14, 2017 at 06:22 AM
The problem is fixed now. You can use double quotes in the multiple choice field as pre-selected, as you wish. Thank you,