Multiple choice field: Selected by Default option is not displaying the option checked if the option is having a text enclosed using double quotes

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    wsctn8
    Asked on November 09, 2017 at 12:23 PM

    Hi! I have several multiple choice questions in my form.

    I have set "2" of them as pre-selected, however when I go to preview the form, only one of them is pre-selected.

    Can you support on how to make them stay pre-selected?

    Thank you!

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    Kiran
    Answered on November 09, 2017 at 01:49 PM

    I have checked your JotForm and see that only one option in the checkbox is preselected. Investigating the issue further, I see that it is being caused due to the double quotes in the options. As I tried to replace the double-quotes with single quotes, the options are correctly displayed preselected on the form. 

    I am forwarding the issue to our backend team to investigate it further. Meanwhile, you may consider changing the double-quotes in the options to single quotes so that it should be working fine. You'll be posted here once we have any update from our backend team.


    Thank you! 

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    wsctn8
    Answered on November 10, 2017 at 11:30 AM

    Awesome. Will try that now. Thank you!


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    gizem
    Answered on November 14, 2017 at 06:22 AM

    Hello,

    The problem is fixed now. You can use double quotes in the multiple choice field as pre-selected, as you wish. Thank you,