Auto Graded Quiz not working properly

  • aherman833
    Asked on March 15, 2024 at 4:08 PM

    I am trying to create a self-grading quiz. I've created the form. I've opened in quizform. But it is not allowing me to select the correct answers. Also, I'd like to easily see if someone passes the quiz in my email and on the jotform dashboard. Please advise. Thank you Auto Graded Quiz not working properly Image 1 Screenshot 20

  • Cyrus JotForm Support
    Replied on March 15, 2024 at 4:59 PM

    Hi Anthony,

    Thanks for reaching out to Jotform Support. I understand the issue, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly.

    Thanks for your patience.


  • Cyrus JotForm Support
    Replied on March 15, 2024 at 5:51 PM

    Hi Anthony,

    We really appreciate your patience and understanding while we’re looking into this. We’re sorry you're having difficulties with this. ​​I tested your form and had the same issue, so I created a ticket and escalated this to our Developer team.

    Although we don't know exactly when the issue will be fixed, we’ll circle back to this thread when we have an update.

    Thanks for your patience and understanding, we appreciate it.

  • Anıl JotForm Developer
    Replied on March 19, 2024 at 4:48 AM

    Hi aherman833,

    The problem has been resolved. If you have any further questions or suggestions, please do not hesitate to contact us.

    Thanks.

  • aherman833
    Replied on March 20, 2024 at 11:43 AM

    My form is still not converting to a quiz. I'm not able to choose any of the correct answers. Please advise.

  • Neil JotForm Support
    Replied on March 20, 2024 at 12:08 PM

    Hi Anthony,

    Thanks for getting back to us. I’ll forward this again to our developers for further checking and testing. As soon as we have an update, we’ll let you know.

    We appreciate your patience and understanding.

  • Patrick JotForm Support
    Replied on March 28, 2024 at 4:51 AM

    Hi Anthony,

    Thanks for your patience and understanding while we are looking into this. We've just heard back from our developers. They've sent a fix for this issue. However, you'll need to clear your browser caches to fix to work as intended. You can refer to this guide here to learn more about how to clear your browser caches.

    Could you give it another try after clearing your browser caches to see if the issue is resolved on your end as well? If you bump into the same issue again, please let us know so that we can do more testing on this.

    Once we hear back from you, we'll be able to move forward with a solution.

 
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