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  • Profile Image

    Couldn't figure out PayPal Standard As payment Option

    Asked by Suprawill1 on September 13, 2012 at 12:49 AM

    Hello,

     I wanted to use PayPal as the payment option at the end of my form. I see that using it will also submit my page info to the address I designate. I went to payment tools and dragged the PayPal logo to the end of the page. I then followed the setup wizard and filled in the proper info including my products with different prices. When I pressed the finish button, all my product info appeared but there is no PayPal button to submit the page. Am I supposed to put a separate "submit" button in to perform this or is there suposed to be a PayPal button for the payer to push?

    Thank you for your reply!

    Regards

    Will 

    Page URL:
    http://www.jotform.com/?formID=20917025417146

  • Profile Image
    JotForm Support

    Answered by liyam on September 13, 2012 at 01:22 AM

    Hello Will.  The form will submit to Paypal regardless of the Paypal submit button or a different submit buttont that you have on your form, as long as you have set your form to use Paypal as your payment gateway for your products.

    The form works like this:  If you have a Paypal element in your form, when the form gets submitted, it will directly go to Paypal first for the user to continue with the payment. Then when the user completes the payment, it will return back to JotForm to process the submission and then will be redirected to the designated Thank You page.

    You can design your submit button to be from Paypal by editing the button of your form and adding an image by setting the image URL in the button property:

    Please let us know if you need further clarification on this matter

  • Profile Image

    Answered by Suprawill1 on September 13, 2012 at 04:09 AM

    Thank you for the reply!

    I used the regular submit button because no PayPal button appeared after I set up the PayPal element on my form. I tested it by filling out the form myself and then submitting but it never took me to PayPal. Instead, it took me directly to my designated thank you page. Am I doing something wrong in the sequence?

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    JotForm Support

    Answered by liyam on September 13, 2012 at 04:42 AM

    There should be a product selected on your form for your form to be redirected to Paypal. You can set the element as required so that the form user will not be able to submit the form unless a product item is selected in your form

    Please let us know if you need further clarification.

    Thanks.

  • Profile Image

    Answered by Suprawill1 on September 13, 2012 at 05:02 PM

    Ok, now that I selected a product, it seems to be working with the submit button. Thank you!

    Now, can I use the info from that same PayPal element for other pages or do I have to construct a different one for every page?

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    JotForm Support

    Answered by NeilVicente on September 13, 2012 at 05:52 PM

    @Suprawill1

    When you say pages, are you referring to other forms under your account? If yes, then I am afraid to say this but that's not possible.

    You will either have to rebuild the Paypal payment module (with same products) in your other forms, or duplicate the current form, then rebuild your other forms around it.

  • Profile Image

    Answered by Suprawill1 on September 13, 2012 at 06:58 PM

    Yes, I was referring to other Jotforms on my account. I guess I'll have to duplicate the whole form.

    Thanks for the reply!

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    JotForm Support

    Answered by jonathan on September 13, 2012 at 07:29 PM

    @Suprawill1

    Thank you for updating us.

    Just in case you haven't checked yet, you can also easily duplicate your own form on the fly and you can then make edition on the newer form. Here is a guide on how to clone your own form http://www.jotform.com/help/27-How-to-Clone-an-Existing-Form

    Thanks.