Why is my calculation widget not populated with the value entered on a text box field?

  • JFedGMW
    Asked on November 10, 2017 at 1:02 PM
    And one more question. When I enter an amount in each of the fields for funds, the amount populates the payment module. When I enter an amount in the last field "Other Amount" below the field "Other Fund" it does not. Once again, what have I missed?
  • Kevin Support Team Lead
    Replied on November 10, 2017 at 1:34 PM

    I have been testing your form and noticed that the entered amount updates properly. I can see the other amount field has been properly included on the calculation widget: 

    Why is my calculation widget not populated with the value entered on a text box field?  Image 10

    I also entered an amount and it was reflected on the payment field: 

    Why is my calculation widget not populated with the value entered on a text box field?  Image 21

    Are you still experiencing the issue? 

    If so, please try using incognito mode to have a fresh cached version, here is also my cloned form where you can see it works: https://form.jotform.com/73135112495957 

    If the problem persists, let us know.