- NLTAsked on November 10, 2017 at 03:11 PM
The text fields that show above the SIGNATURE boxes on our credit app - which customers can clearly see on the form - they can read it - and after they sign and send the form - the filled and submitted form comes back to us WITHOUT THAT TEXT - and this way the people who process the app, cannot see what the customer SIGNED FOR.
The url of the form is listed below as well as a screenshot of the result after filling and submitting - sent app with missing text above signature is attached.
What am I doing wrong and how can I fix this?
Thank you kindly!
National Lift Truck, Inc
- JotForm SupportMarvihAnswered on November 10, 2017 at 04:23 PM
Unfortunately "Text" field isn't included in the email notification and you need to enable "Show Header and Text" in the submission page since it is a Static field.
You can put those text inside a widget, the most advisable widget to use for this is the "Terms and Conditions" widget or "Short Scrollable Terms" if you want a scrollable one.
You can adjust the height on the "Terms & Conditions" widget if it doesn't fit the text.
I have cloned your form and added those widget as a sample.
Let me know if you need more help.