What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    only one entry allowed?

    Asked by fuhrdawg on September 13, 2012 at 07:41 AM

    when my members sign up on my website, eunas.co.uk, they are denied with a dialogue box that says "only one entry is allowed, multiple submissions not accepted in this form". What is that? It is cauing a logistical nightmare on my end! Help!!!

     

    thank you so much.

     

    charles@eunas.co.uk

    Page URL:
    eunas.co.uk

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    JotForm Support

    Answered by mliz on September 13, 2012 at 08:37 AM

    This happens if  Unique Submissions is enabled, this setting can be found in the form Preference. Please follow these steps to disable it:

     

    1. Open "Setup & Embed" tab on toolbar,

    2. Click on "Preferences"

    3. Go to "Advance Settings"

    4. Select "No Check" for unique submissions

    5. Close and Save your Form 

    Let us know if you have further questions.