Question icons appearing on my email responder.

  • aslaven
    Asked on November 12, 2017 at 11:34 AM

    undefined Screenshot 10I am creating an automatic "Certificate" with names inserted and badge images on an email responder.  As I test it from the actual link, the email I receive has little question mark icons on it.  I want to get rid of those because it is a certificate.

    The form is located at 

    https://form.jotform.com/72905539684166

    undefined Screenshot 10undefined Screenshot 10I provided a screen shot of the email I received when I tested the form. You can see the little icons.

    Jotform Thread 1296969 Screenshot
  • Ashwin JotForm Support
    Replied on November 12, 2017 at 1:03 PM

    I am not sure what was causing this issue. I edited your form's auto-responder email and removed some extra spaces and that seems to have solved your problem. I did test your form and the auto-responder I received seems to display correctly. Please check the screenshot below:

    1510509783autores Screenshot 10

    I would suggest you to please test your form and get back to us if the issue persists.

  • aslaven
    Replied on November 12, 2017 at 1:43 PM
    Yes I Found a way to fix it by putting the images into a table
    Thanks.
    Sent from my iPhone
    ...