Embedded form vs. Jotform app on Weebly?

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    joshcoen
    Asked on November 13, 2017 at 11:57 AM

    I was wondering if there is a difference in performance between embedding a form in Weebly using the code from Jotform versus embedding it using the Jotform Weebly app.

    I use my forms on more than 100 of my web pages. Before the Jotform Weebly app was available, I simply embedded the code. Then when the app was introduced, I connected it to my account and began using it that way. 

    However, Weebly stopped letting education accounts (which I have) access the app store. So every time I login to my account, it says I have apps that need to be reconnected in order to work correctly. Because I no longer can use the app store, I'm not able to reconnect the apps I use from there (though they still show up on my build menu). 

    I am wondering if this situation is causing some of my site visitors some problems using my forms? Lately, some have been telling me they aren't able to submit once they fill them out. I personally haven't had the problem, though. Should I be going back to every page I use a form and manually embed the form code? Or are both methods virtually the same as far as the end result? I don't remember which pages were created using the Weebly JF app and which were manually embedded, so I'd have to redo them all. 

    Any insight would be appreciated!

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    Nik_C
    Answered on November 13, 2017 at 01:14 PM

    I would say that the way of embedding of the form will not affect your users anyhow, in terms of speed. 

    In this guide: https://www.jotform.com/help/215-Adding-a-form-to-Weebly aside from using the app, you can embed the form by using the iFrame method.

    Now, I'm not sure how the fact that you mentioned, that the "Weebly stopped letting education accounts (which I have) access the app store" affects the end user, so maybe, just to be sure, you could start re-embedding your forms so your users are not affected.

    On the other hand, if you're not receiving any reports from the end users, then you could leave it as it is, I'm not sure if you received any report regarding the issue?

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    joshcoen
    Answered on November 14, 2017 at 11:12 AM

    Thanks for the response, Nik! I've had a few users tell me they are having form problems. But I have no idea if it is related to this app disconnect on Weebly's end. That's why I thought I'd check in here. I could delete the app and solve the error message I always get now (see below), but I have been hesitant in case it also deletes the embeds already in place. Are you thinking that it should be safe to move in that direction and all the current embeds, whether put there manually or through the app, will be ok?

    FYI, this is the Weebly message I get when logging into the backend:

    DISCONNECTED APPS

    Please re-connect or remove these apps to ensure your site works properly. 

    And JotForm is flagged as needing to be reconnected. 

  • Profile Image
    Nik_C
    Answered on November 14, 2017 at 11:38 AM

    So, deleting the app removes only the embedded form or all forms?

    I'm not sure how that works, but if you can work on one form independently, then I'm thinking, you can try re-embedding only one form, or maybe just a few.

    Bottom line, I would say, you could try re-embedding your form with iFrame and get rid of the app since it is causing that problem and you said that the account you have doesn't support it anyway.

    I'm not sure what could be the downside of that.


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    joshcoen
    Answered on November 15, 2017 at 02:57 PM

    Ha! Yes, that's the million dollar question and one that I was trying to get clarity around: if I delete the app, will it remove all forms, only those created through the app, or perhaps leave everything as is? Weebly doesn't know the answer, so I thought someone here might!

    So... as suggested, I will likely go through and replace everything with iFrame embedding. Taking a lot of time is the only downside. I was stalling as long as possible because Weebly has said for more than a year that they would restore access to their apps and app store for education accounts. 

    Anyway, thank you for your help!

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    Nik_C
    Answered on November 15, 2017 at 03:24 PM

    I understand what you're referring to, and yes, the downside is that it takes time. I'm just not sure what would be other option.

    If you experience any further difficulties, please let us know.

    Thank you!

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    joshcoen
    Answered on November 29, 2017 at 09:52 PM

    Just following up with an answer in case anyone else needs to know, too! I started replacing my Weebly app JotForms with just the JotForm code. It was tedious. So I just thought I would take a chance and delete the JotForm app from the Weebly toolbar and see if perhaps the forms would remain intact. They didn't :-( However, I did discover that the few I had previously embedded without the Weebly/JotForm app remained in place. So I guess the two methods work independently. And really, having the app in the Weebly toolbar doesn't make it very much easier, so embedding is what I will use from here on out!

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    Nik_C
    Answered on November 30, 2017 at 01:33 AM

    Thank you for getting back to us and letting us know.

    It will certainly help someone with a similar issue.

    Do not hesitate to contact us anytime.

    Thank you!