New Form Layout:Smoothe signature will not work on mobile phone
- tinnonphotographyAsked on November 13, 2017 at 03:06 PM
It will work on desktop but will not recognize someone trying to sign on their mobile phone?
- aubreybourkeAnswered on November 13, 2017 at 03:37 PM
I tried your form on an iPhone 6S. And I could reproduce the problem. The smooth signature widget works on desktop, but not on a mobile phone.
For example ( iPhone 6S )
This is probably a bug. So I have escalated the issue to Level 2 support. And they will inform you of any progress on this thread.
- tinnonphotographyAnswered on November 13, 2017 at 04:42 PM
Thank you so much!
- JotForm DeveloperberkayAnswered on November 30, 2017 at 05:55 AM
Hi,
This should be fixed now.
Please check and let me know if you need further assistance.
Thanks,
Berkay.
- tinnonphotographyAnswered on November 30, 2017 at 08:43 AMYay!! It works, thank you so much!
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