Forms shows wrong description when I paste the form link online or in a text message.

  • smartcellsolutions
    Asked on November 13, 2017 at 4:36 PM

    the Wrong form name shows up in the email that is sent as well as when I embed it in a text message or post the link somewhere. 


    My Form should not be called Shift Vendor Onboard - that was the name of the template I used and the edited/recreated to meet my needs. 

    Jotform Thread 1297877 Screenshot
  • Mike_G JotForm Support
    Replied on November 13, 2017 at 5:09 PM

    We would like to apologize for any inconvenience. I have tried sending the link to the clone version of your form only in Messenger (which I believe it should just be similar) and it is showing me the correct title/description of the form.

    1510610860Screenshot 20171114 060042 Screenshot 10

    Perhaps you were able to fix it? If not, you can try following the instructions in this guide to fix it — How-to-Change-the-Form-Title-Shown-in-the-Browser-Page-Tab

    If you have other questions or concerns, please feel free to contact us again anytime.