- kakakaAsked on November 14, 2017 at 02:21 AM
Good day! Today, the designer runs very slow. The site that uses the code in the constructor also began to work very slowly. This is due to technical problems on your side or the other?
- JotForm SupportNik_CAnswered on November 14, 2017 at 04:32 AM
Are you still experiencing this issue since I'm not able to replicate it, the form builder runs fine, the form preview as well?
If you are experiencing this issue, please let us know.
Also, please share the website URL where the form is embedded so we can check it as well.
- kakakaAnswered on November 14, 2017 at 06:41 AM
The problem is still relevant. Now I'm working in the designer, preview the form, it opens in 30-50 seconds. Previously, it took fraction of second. Designer code embedded in the page with the address: https://7hatka.ru/bez-rubriki/spichki/ Тhe page opens in 40-60 seconds. Before the page is opened within 5-10 seconds. The link to the form in the designer: https://eu.jotform.com/build/72771779116365 . Form has a lot of terms and fields. Basically, they were generated today. Maybe that's the problem?
- JotForm SupportEltonCrisAnswered on November 14, 2017 at 09:49 AM
This page https://7hatka.ru/bez-rubriki/spichki/ loads fine on my end. It took 9 seconds to load the entire page. The form, however, loads less than a few seconds.
I'm not sure which fields you're referring but if those fields aren't important, you can delete them.
I also cleared your form cache here. If the problem still persists on your end, please try to check it on a different browser or with a different internet provider if possible. The slowness of the form might also be due to a network latency on your end.
- kakakaAnswered on November 14, 2017 at 09:56 PM
Thanks, that's indeed the case, the problems were related to the Internet service provider.