New form layout: Star rating field is showing empty on submission edit.

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    ToeGrips
    Asked on November 14, 2017 at 02:23 AM

    https://form.jotform.com/73168497510159

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    Nik_C
    Answered on November 14, 2017 at 02:39 AM

    As I explained in your original thread, I forwarded this thread to our backend team for further checking.

    We'll notify you here once the issue is resolved.

    Thank you for your patience.

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    ToeGrips
    Answered on November 20, 2017 at 08:36 PM

    Thank you so much - do you know if any progress has been made? 

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    Nik_C
    Answered on November 21, 2017 at 02:03 AM

    I'm sorry, but we don't have any updates at this time, we will notify you as soon as the issue is fixed.

    Thank you for your patience.

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    irem
    Answered on November 28, 2017 at 06:45 AM

    Hello,

    We are sorry for the inconvenience caused.

    The problem should be fixed now and your star rating submissions can be edited correctly. Please check it and let me know if you need anything further.

    Thank you!