- matthewmaesAsked on February 02, 2011 at 10:08 AM
Is there a way to disable the captcha page. I am doing lead generation and I don't want to put any hurdles in the way of my potential clients.
- JotForm FounderaytekinAnswered on February 03, 2011 at 03:50 AM
- markobburicAnswered on February 08, 2011 at 12:12 AM
I'm having the same issue, yet I never installed a captcha to begin with. It happens after someone submits the form.
Can you possible help with this?
- JotForm FounderaytekinAnswered on February 08, 2011 at 04:29 AM
- markobburicAnswered on February 08, 2011 at 12:04 PM
That's actually what I'm confused about--we had used a new form altogether (though from a copy from a previous one that did not have a captcha), and copy/pasted that new code into our site.
Are you saying we need to start from scratch?
- JotForm FounderaytekinAnswered on February 09, 2011 at 01:34 AM
Maybe something brakes the form code while copying to the site such as your HTML editor. Another possible reason might be a conflict with something on your site. So, the safest solution for you is to replace the code with IFrame code.
Here is how you can get it. Open your form on the Form Builder:
1. Open "Setup & Share" tab on toolbar,
2. Click on "Embed Form"
3. Click on "iFrame".
- matthewmaesAnswered on September 09, 2011 at 05:28 PM
Is there away to avoid having the CAPTCHA with out having the java script?
- JotForm SupportabajanAnswered on September 10, 2011 at 12:50 AM
Sorry but I don't understand your question (Perhaps because it's way beyond my bedtime and my brain is only partly functioning!)
Could you please restate it in some different form?
- markmulderAnswered on October 14, 2011 at 08:03 PM
I have the same issue, and indeed I extracted the source code and pasted it in my Wordpress template, I used the iFrame at first but it wasn't very pretty since I have a huge amount of conditionals happening in my form which hide a number of fields, and the iFrame's height is set to the form's total height including all the hidden fields. Meaning there is a huge ugly white space underneath the form when those fields are hidden.
Anyway, can you pinpoint to me which lines of code control the controls this check, or what the search terms I can use to find them? I have modified the HTML source code a lot and it's going to be a bit impractical to have to get a clean copy of the source code and start again.
- yasincoAnswered on October 14, 2011 at 08:08 PM
I don't understand anything in this thread if you want to remove the captcha just delete that field!
- allanftdAnswered on October 15, 2011 at 01:10 AM
I believe you're referring to this lines of code in your TPB Fan Shop Order Form:
<input type="hidden" id="simple_spc" name="simple_spc" value="12850951240" />
document.getElementById("si" + "mple" + "_spc").value = "12850951240-12850951240";
Please check and confirm if this is the one you're looking for.
Thank you for using JotForm!
- markmulderAnswered on October 15, 2011 at 04:17 AM
Thank you for your reply. Although I just checked, and that bit of JS is present in the proper spot! Strange.
For your reference, here is where I've implemented the form: http://teampowerpuffboys.com/store/
- allanftdAnswered on October 15, 2011 at 08:21 AM
You can simply delete the Captcha field just like how I did in the clone of your form that I made:
You can clone this back into your own account if you want.
I hope I understood your concern correctly. Thank you and have fun using JotForm!