Square Widget not totaling in Safari

  • JustinFelch
    Asked on November 14, 2017 at 11:24 AM

    My registration form uses the square widget to collect payment. When accessed using safari the payment widget does not total (shows zeros) and does not allow for credit card info input. Can I fix this in settings? https://form.jotform.com/71985988070170

    Page URL: https://scontent-atl3-1.xx.fbcdn.net/v/t34.0-12/23602310_10210340894829999_464655914_n.jpg?oh=cc5a1b3a5a636fad69bcd1a03644a8eb&oe=5A0CDAC4
  • BJoanna
    Replied on November 14, 2017 at 12:38 PM

    I do not have Mac, so I asked one of my colleagues to test your form. He was not able to replicate the issue you reported. The total is working correctly. 

    I also tested the form in Safari emulator and the Total is working there as well. 

    1510680914safari Screenshot 10

    Which version of Safari are you using? Please update the Safari to the latest version to see if that will resolve the issue. If possible also test the form on some other device.