The ticket purchase widget is not showing

  • zehrabatool
    Asked on November 14, 2017 at 11:41 PM

    Could you please see this screenshot ?


    Widget is not working

    Jotform Thread 1299120 Screenshot
    Page URL: https://form.jotform.com/73100203919951
  • candy
    Replied on November 15, 2017 at 3:14 AM

    We're sorry for the inconvenience you have.

    I've checked your form named "OAP Sessions - Registration Form" and cloned on my side in order to test it. 

    Currently, I do not see any problem with the Ticket Purchase widget as you can see the screenshot below:

    1510733219Screen Shot 2017 11 15 at 11 Screenshot 10

    When I have cloned the form on my side, the widget has appeared on the form as seen below:

    1510733523Screen Shot 2017 11 15 at 11 Screenshot 21

     1510733541Screen Shot 2017 11 15 at 11 Screenshot 32

    I have clicked on "Update Widget" button in order to be fixed and it is fixed as seen below:

    1510733602Screen Shot 2017 11 15 at 11 1 Screenshot 43

    1510733632Screen Shot 2017 11 15 at 11 Screenshot 54

    I've also cleared your form caches in order to avoid any possible problem.

    Please check your form again and let us know if the issue still persists.


  • zehrabatool
    Replied on November 15, 2017 at 3:43 AM
    Its Working properly.
    Thanks.
    Zehra Batool
    IT Applications Officer
    Habib University
    ...