Why my account is suspended?

  • Profile Image
    Lou Nardella 
    Asked on November 15, 2017 at 12:24 AM

    Hi can you please help my account is suspended

    morelandzebrasnpl@hotmail.com

    thank you

  • Profile Image
    Nik_C
    Answered on November 15, 2017 at 03:19 AM

    I'm afraid that there is no account under that email address.

    Could you please provide the username of the affected account?

    Thank you!

  • Profile Image
    Nik_C
    Answered on November 15, 2017 at 03:22 AM

    I'm sorry, I was able to find it under the Gmail account, the Hotmail you provided doesn't exist.

    Your account has been suspended because of the disputed charge on Stripe.

    Because of that, we can not unsuspend your account, until the dispute is resolved or withdrawn.