- Lou NardellaAsked on November 15, 2017 at 12:24 AM
Hi can you please help my account is suspended
- JotForm SupportNik_CAnswered on November 15, 2017 at 03:19 AM
I'm afraid that there is no account under that email address.
Could you please provide the username of the affected account?
- JotForm SupportNik_CAnswered on November 15, 2017 at 03:22 AM
I'm sorry, I was able to find it under the Gmail account, the Hotmail you provided doesn't exist.
Your account has been suspended because of the disputed charge on Stripe.
Because of that, we can not unsuspend your account, until the dispute is resolved or withdrawn.