Why am I not seeing a submission?

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    dcpsforms
    Asked on November 15, 2017 at 11:05 AM

    Hi! I had a parent fill out a form right in front of me, I saw them get the check mark that it was submitted but when I go to my Submissions, it's not there. Can you tell me why?

    The form is -  Dorchester County Athletic Participation Form-CSDHS

    The submission name should be Ashia Wright.

    She does have a submission for this form but it's from last year. 

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    Sabbir
    Answered on November 15, 2017 at 11:16 AM

    I have checked your submission and found it.

    Please refer to this screenshot:

    1510762578clientsubmission.jpg

    Hope this is the submission you were looking for.

    If you have any further query, please let us know.

  • Profile Image
    dcpsforms
    Answered on November 15, 2017 at 01:10 PM

    That was last years. :(

    Since I've contacted you guys, she has filled out another form so that she could try-out for the team. I am upset that I the submission that I watched her complete Monday 11/13/17 at about 6pm is not showing up. It makes me wonder what other forms are not showing up and how reliable this is!

  • Profile Image
    Sabbir
    Answered on November 15, 2017 at 01:16 PM

    Sorry for the inconvenience.

    You have mentioned "Since I've contacted you guys, she has filled out another form so that she could try-out for the team".

    Can you please confirm are you looking for that specific submission in the form you have mentioned above or is it in another form?

    Also, have you checked your email to see if you got the submission by mail?