Unable to clone form templates in the Templates page

  • Profile Image
    LeightonV
    Asked on November 15, 2017 at 06:15 PM

    I'm trying to create a form using one of your templates.  However, when I try to create the form, it starts the process, but gets hung up at "creating form" and goes no further...

    How can I fix this?

  • Profile Image
    John_Benson
    Answered on November 15, 2017 at 09:13 PM

    Sorry for the inconvenience.

    I did test the template "Business Load Application" form by cloning it and it was successful. Here's a small clip of my test:

    1510798118edtislaf.gif

    Please login to your account and clone the form. If the issue still persists, you can clone my form.

    Here's the form URL: https://form.jotform.com/73188476828978

    Here's a guide on how to clone it: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Let us know how it goes. Thank you.