What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Previewing problems.

    Asked by orumau on September 13, 2012 at 07:35 PM

    Hello everyone. I've just signed in and I'm creating my first form. But when I try to preview it to test if all the fields are working properly, I get an error message stating: Form Not Found - This Form is Disabled.

    But the form wasn't disabled. It's marked as 'active' on the settings section.

    Thanks in advance.

    Page URL:
    http://form.jotformz.com/form/22567418148661

  • Profile Image

    Answered by jeanettebmz on September 13, 2012 at 07:44 PM

    Your form was disabled automatically by our phishing detector system because it contains several password fields and this violates our terms of use. I am sorry but we cannot activate your account or form unless you remove it

    If you are not using such form for phishing purpose can you please explain what is the purpose of such form?