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recreationformAsked on November 16, 2017 at 10:06 AM
Do not receive email notifications after form submission.
Page URL: https://form.jotform.com/73105294934155 -
burak JotForm DeveloperReplied on November 16, 2017 at 11:16 AM
Hello,
Sorry for the inconvenience.
When i check mail logs for your email address recreation@cityofcresco.com. Submission notification emails look sent without any problem:
Can you check your spam/junk folder?
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recreationformReplied on November 16, 2017 at 11:43 AMThere is nothing in my spam folder. I did receive test emails when I was
editing the Notification section. I am using mail.google.com to receive
emails.
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Richie JotForm SupportReplied on November 16, 2017 at 1:28 PM
Hi, I have tested your form and it works fine, I received an email notification.
It is recommended to set sender address to mailto:noreply@jotform.com
and whitelist all jotform domains. If you are using custom sender email addresses you can use Mandrill workaround.
Regards.
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recreationformReplied on November 16, 2017 at 2:09 PM
Changing sender address fixed the problem.