Jotform and Google Analytics: How to get the "utm_override" function working again?

  • Profile Image
    ulwerd
    Asked on November 16, 2017 at 05:10 PM

    Hi. When I use Jotform for my forms, it overwrites the UTM source and medium variables for Google Analytics. How can I prevent this?

    Previously, your team recommended using "?utm_nooverride=1" at the end of the thank-you page URL as well as adding Jotspot to the Referral Exclusion List in GA.

    Now that "?utm_nooverride=1" no longer works with GA UA, how do you recommend handling this?


    Thanks,

  • Profile Image
    Kevin_G
    Answered on November 16, 2017 at 07:15 PM

    I'm not very familiar with Google Analytics; however, I found some things that may help you. 

    1. Using the GA referral exclusion: https://support.google.com/analytics/answer/2795830?hl=en 

    Here are some domains we use for submissions: 

    submit.jotform.com

    submit.jotformpro.com

    submit.jotform.us

    submit.jotform.co

    2. This custom script to bring back the "utm_nooverride" back: https://www.thyngster.com/bringing-back-utm_nooverride-functionality-universal-analytics/ 

    I hope this helps.