What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is my form disabled?

    Asked by masterclasstrh on September 14, 2012 at 10:50 AM

    I've built a form and have embedded it on my website but I tried to test it, it says that the form is disabled (see screengrab). Any ideas what to do?

    Screenshot
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    JotForm Support

    Answered by NeilVicente on September 14, 2012 at 10:59 AM

    Your account went over the upload storage limit (100MB) for free accounts.

    It is currently at 734MB.

    You will have to upgrade your account in order to enjoy uninterrupted service. You may also choose to delete the form submissions that contain files and wait until the beginning of the following month when your account limits are reset.