Scale Rating Element

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    DanBish
    Asked on November 17, 2017 at 11:59 AM

    Is there a way to add a "N/A" option to a Scale Rating element?  Currently I have a 1-5 rating, but I want the available to add a Not Applicable answer so we don't skew the results?

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    aubreybourke
    Answered on November 17, 2017 at 12:58 PM

    I'm afraid the scale rating field doesn't have a n/a or reset option.

    1. A workaround is to use the numeric slider widget.

    https://widgets.jotform.com/widget/numeric_slider

    2. Or we can create a reset option

    For example:

    https://form.jotform.com/73205595028962

    Here we use a single check box to clear the value of the scale rating. The condition looks like this:

    1510941451Microsoft Edge 17_11_2017 17_5

    We pass a blank space to the scale rating to reset it.