Why is my custom link not working?

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    Asked on November 17, 2017 at 01:48 PM

    My form is going to a page with this message:


    Unfortunately, the page you were looking for could not be found. It may be temporarily unavailable, moved or no longer exists. Please check your spelling and retry.

    How can I get this changed back?


  • Profile Image
    Answered on November 17, 2017 at 01:56 PM

    I have been checking your forms and did not find the custom link you provided so this means that the custom URL is not currently tied to none of your forms. 

    Please try creating the custom URL again following this guide: https://www.jotform.com/help/261-How-to-Create-a-Custom-URL-of-a-Form 

    Let us know how it goes.