Unable to scroll to payment section

  • kaptainsa
    Asked on November 17, 2017 at 1:50 PM

    Hi, for some reason I can't scroll down to the payment area of my form. I am not sure what is wrong. I also don't want any empty blank space, which I find there is but I don't know how to remove it.

  • David JotForm Support
    Replied on November 17, 2017 at 2:11 PM

    I checked your form and was able to navigate to the payment section:

    1510945492Capture Screenshot 10

    As for the spacing, there are several extra mobile responsive widgets added to the form:

    1510945625Capture1 Screenshot 21

    Each one is inserting a small space in the form.  Remove all but one of those widgets to reduce the spacing.

    Here is a copy of the form with all the extra elements removed:

    https://form.jotform.com/73205709452960

    You can clone it to your own account if you would like:

    https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL