form changes alignment and layout randomly after published

  • Profile Image
    frank mcchesney
    Asked on September 14, 2012 at 01:35 PM

    I am trying out form wysiwyg software for my company website.  If all goes well I will be a purchasing customer. My issues come in with aligning in editing. The first form I built it was a bear getting & keeping anything aligned.  Once I was finaly able to do so. I published to my website to check it out.  At first it was perfect.  Then I went back to your website to add more at the end of the form.  When I opended the form back up the fields were not arranged in the same order.  Not matter what I tried, it would not correct any layout allignment issues.  I would make 1 change and other would shuffle arround.  So, I thought I would start form scratch and build a new form.  Well Nothing I did the time works today with alignment and reproducing the form.  Either your site change capabilities within minutes of me building my first form, or there are major issues with the WYSIWYG.  Please advice.

    Also after I build the form, I want just the source code,  I dont want my forms completed data being bouncing to you and then back to me.  The companies I do business require me to house the forms internally on my hosting site.  So, if thats an issue just cut me off now.  I will look elsewhere for drop & drag form sites.


    Sincerely; Frank McChesney - The Insurance Resource. 920-428-1059

  • Profile Image
    Answered on September 14, 2012 at 02:12 PM

    Hello Frank.  First of all, thank you for trying out JotForm. 

    I see that you are using a guest account.  For you to be able to secure your forms, I recommend that you create your personal account.  This is free and you can receive up to 100 submissions per month with this type of account.

    Now, to answer your concerns:  It's quite vague with what you're trying to do with your form, or how you wish for your form to appear on those parts.  If you could elaborate to us what you wish to do, we can try it out and see if something is wrong. 

    For the source code, JotForm is flexible enough to achieve what you desire.  There are multiple ways how to place your form on your website.  You can read this user guide to learn more about multiple ways how to place your form on your website.

    And this user guide gets to be more specific on how to get your HTML source code.

    If you need further assistance or if you have more questions, please do let us know.

  • Profile Image
    Answered on September 14, 2012 at 02:23 PM

    Just an additional thought after I reread your message.  If it requires you to completely receive your data without it to be saved on our end, you can have an option to purchase a license of the JotForm application.  By purchasing the license, you can run Jotform on your own server and all the data will be kept in your own database.  You can learn more about the JotForm application license on this page.

    There is also an option which you can use the POST data submission from your form here in JotForm to submit the data to your own thank you page for you to store on your database.  You can learn more about how to use the POST data submission feature of JotForm on this user guide.

    And here's a user guide that explains how to use the POST data submission feature to store data to your MySQL database with also using PHP.