My payment form is not redirecting to Paypal

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    spanda
    Asked on November 18, 2017 at 11:31 AM

    Once client enters name and amount owed, hitting submit is not redirecting to Paypal but instead says "Thank you." We have not changed any settings on this form.

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    TREVON
    Answered on November 18, 2017 at 12:47 PM

    I have tested your form and could not replicate the same issues.

    Would you kindly try clearing your browser cache and try  testing the form again.

    https://kb.iu.edu/d/ahic

    1511027258paypal test.gif

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    spanda
    Answered on November 18, 2017 at 03:04 PM

    Thank you. Turns out that the client was not entering the amount due and leaving it at zero which was why it wasn't redirecting.