Unable to access my acount

  • powernet
    Asked on November 18, 2017 at 1:31 PM

    Account autosospended?

  • John_Benson
    Replied on November 18, 2017 at 2:16 PM

    Your account got suspended by our anti-phishing filter tool. The "Clone of Ticket Assistenza" form violate our terms of use by asking for a password.

    Unable to access my acount Image 10

    If you want we can delete the Password field so we can re-activate your account. 

    I hope this helps. If you have any questions. please let us know. Thank you.

  • powernet
    Replied on November 18, 2017 at 3:11 PM

    how can I delete the form to restore my account? I try to access but I can not

  • John_Benson
    Replied on November 18, 2017 at 3:34 PM

    I went ahead and remove the "Password" field to your form. I also re-activated your account so you can use it properly.

    Thank you.