Unable to access my acount

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    powernet 
    Asked on November 18, 2017 at 01:31 PM

    Account autosospended?

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    John_Benson
    Answered on November 18, 2017 at 02:16 PM

    Your account got suspended by our anti-phishing filter tool. The "Clone of Ticket Assistenza" form violate our terms of use by asking for a password.

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    If you want we can delete the Password field so we can re-activate your account. 

    I hope this helps. If you have any questions. please let us know. Thank you.

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    powernet 
    Answered on November 18, 2017 at 03:11 PM

    how can I delete the form to restore my account? I try to access but I can not

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    John_Benson
    Answered on November 18, 2017 at 03:34 PM

    I went ahead and remove the "Password" field to your form. I also re-activated your account so you can use it properly.

    Thank you.