How can I cancel services?

  • Profile Image
    rkearton
    Asked on November 19, 2017 at 11:19 AM

    We're no longer using Jotform, but you have my credit card on file and we're still getting charged.  How can I cancel my service?


    Thanks,

    Robin Kearton

    Community Center for the Arts

  • Profile Image
    Mike_G
    Answered on November 19, 2017 at 11:45 AM

    Since you have mentioned that you are no longer using JotForm and you are looking to cancel your subscription, I have canceled it effective immediately and refunded the last payment in full.

    The amount will reflect on your account within the next 5 to 10 business days.

    If you have questions or concerns, please feel free to contact us again anytime.

  • Profile Image
    rkearton
    Answered on November 19, 2017 at 11:43 PM
    Thanks!
    Robin Kearton
    Director, Community Center for the Arts (C4A)
    rkearton@c-4a.org
    www.c-4a.org
    217-384-5150
    ...