When I logged into the account I cannot see the form there

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    Asked on November 19, 2017 at 12:34 PM

    Hello! I thought I had created my latest form with this account (zobi_86@hotmail.com) but when I logged into the account, I can't see the form there. Perhaps I had created a new account for this form, but I can't seem to remember. Can you please help me recover the account this form is associated with:


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    Answered on November 19, 2017 at 01:07 PM

    Hi zobisatt,

    You have two accounts associated with your email address.

    And I have found your form and it is in your other account.

    Re login using the other username.

    Please let us know if we can be of further assistance.
    Best Regards.

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    Answered on November 19, 2017 at 03:46 PM

    Thank you so much, I was able to recover the second account and the form!