Account is Blank

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    creativewhs
    Asked on November 20, 2017 at 07:32 AM

    Hi!
    When I go to my account the screen is blank and I can't see any info.

    I upgraded my account last week, it seems to be since then.

  • Profile Image
    Rose
    Answered on November 20, 2017 at 07:42 AM

    We are sorry for this inconvenience. 

    We are aware of this problem and working on it to solve it. Once the problem is fixed, you will be notified via this thread.

    Thank you in advance for your understanding.

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    SOASForms
    Answered on November 20, 2017 at 07:57 AM

    Yep, I've got the same problem too  
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    Rose
    Answered on November 20, 2017 at 08:02 AM

    @SOASForms 

    As you wrote someone else post, I have split your question to another thread:

    https://www.jotform.com/answers/1302879-My-account-page-is-blank

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    Rose
    Answered on November 20, 2017 at 08:06 AM

    The problem should be fixed now. 

    We are again sorry for this trouble caused to you. 

    Thank you for your cooperation. 

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    creativewhs
    Answered on November 20, 2017 at 08:43 AM

    Thanks!