Disabled forms still show while using form.jotform.com

  • Kevin Support Team Lead
    Asked on November 20, 2017 at 2:16 PM

    When using a disabled form under the sub domain form.jotform it will still load and only show the "form disabled" message when you attempt to submit it.

  • eee Chief Technology Officer
    Replied on November 21, 2017 at 12:44 AM

    Hey Kevin,

    Do you have any specific formID to check?

  • Rose
    Replied on November 21, 2017 at 2:52 AM

    Thank you for reporting us this.

    The problem should be fixed now. I disabled one of my form under the sub domain form.jotform.com and the form became inactive when I previewed it. In addition to that, After I enabled the same form, I was also able to view form without having problem.