Salesforce integration not submitting all fields

  • Profile Image
    supportdentaprime
    Asked on November 21, 2017 at 02:48 AM

    Dear Sir or Madam,


    Regarding our form "DACH: Facebook Dentalanalyse":

    https://form.jotformeu.com/72962168350359

    We installed the Salesforce integration. It is working fine, but data from these fields are not transmitted:

    Name:Salutation (First Name and Last Name are transmitted, but not the Salutation Mr/Mrs)

    Company (hidden field, by default with the value 'Umfrage')

    Lead Source

    I think that I added these fields later, so perhaps somehow the integration does not update. 

    I deleted the integration and setted it up again, but this didn't work. 

    Hope you can help. 


    Best regards

    Alex


  • Profile Image
    Kiran
    Answered on November 21, 2017 at 05:57 AM

    I'm looking into this and running few tests. Please allow me some time to work on this and get back to you with relevant information. 

    Thank you for your patience.