When I attempt to log in, I receive a message that I have been autosuspended.

  • Profile Image
    areyouwhy 
    Asked on November 21, 2017 at 06:03 AM

    When I attempt to log in, I receive a message that I have been autosuspended. I have looked this up and usually it's because your system has detected that the user is attempting to perform phishing through a form. I am not phishing. My form is used to gather community replays for a video game.

  • Profile Image
    John_Benson
    Answered on November 21, 2017 at 09:12 AM

    Sorry for the inconvenience.

    Our anti-phishing filter tool automatically suspended your account. Upon investigating it further, I did not see any fields that violate our terms of use.

    I went ahead and re-activated your account and I also whitelisted your forms. You can now use your account and manage your forms properly.

    I hope this helps. Contact us again if you have any questions.