What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why isn't the form updating?

    Asked by hcinfo on September 15, 2012 at 04:56 PM

    I updated a form but it isn't updating on our web site.

    Page URL:
    http://hcinfo.com/friends/affiliates

  • Profile Image
    JotForm Support

    Answered by jonathan on September 15, 2012 at 06:17 PM

    @hcinfo

    Can you please try updating the embedded form's script code in your website from this..

    <script type="text/javascript" src="//form.jotform.com/jsform/20250107839"></script> 

    to this :

    <script type="text/javascript" src="//www.jotform.com/jsform/20250107839"></script> 

    Please note the change of sub-domain 'form' to 'www'.

    Please try this and inform us if it make any difference.

    Thanks.

  • Profile Image

    Answered by hcinfo on September 15, 2012 at 07:15 PM
    That worked, for the affiliate form as well as others with the same
    problem. Thank you
  • Profile Image
    JotForm Support

    Answered by jonathan on September 15, 2012 at 07:21 PM

    We are glad to know everything sorted now. Feel free to contact us again anytime should you have other inquiry.

    Thanks.