Hide hidden fields in PDF

  • nswslr
    Asked on November 22, 2017 at 10:12 AM

    Hi,

    Wondering if there is any way to keep hidden fields from being seen in an autoresponder PDF? 

    Currently these are being shown and there doesn't seem to be a way of changing this.

    Thanks

  • Richie JotForm Support
    Replied on November 22, 2017 at 10:37 AM

    Hello,

    You can hide hidden fields by going to your Autoresponder then ADVANCED

    Hide hidden fields in PDF Image 1 Screenshot 30

    then scroll down until you will find Hide Empty Fields change it to YES

    Hide hidden fields in PDF Image 2 Screenshot 41

    same goes to email notifications.

    I hope this information helps you.

    Best Regards.

  • nswslr
    Replied on November 22, 2017 at 10:42 AM

    Thanks, however these hidden fields have calculated values in them so they are not empty.

    i already have that option ticked to hide empty fields.

  • Richie JotForm Support
    Replied on November 22, 2017 at 11:21 AM

    May I suggest removing the fields using your email editor.

    You can edit your email and remove the fields you don't want to include from the Auotresponder.

    45113 2 Screenshot 10

    I hope this information helps you.

    Regards.