Email conditions not working with image radio buttons

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    commtrans
    Asked on November 22, 2017 at 10:25 AM

    https://form.jotform.com/73134269647160

    email conditions are not working for the radio buttons.  sends email notifications to all no matter what is selected.

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    Mike_G
    Answered on November 22, 2017 at 11:47 AM

    I see that you have several email autoresponders in your form, however, there are only two conditions related to sending two of those email autoresponders.

    1511368998t11_41_20.png

    Please know that email autoresponders are always sent by default unless there is a condition that tells otherwise. This is the reason why all the other email autoresponders in your form are being sent even if only any of the conditions in the screenshot above is met.

    To make sure that the other email autoresponders are not being triggered when the form is submitted, please try creating a condition for each email autoresponder in your form.

    I hope this helps. If, in any case, I have misunderstood your concern, please feel free to contact us again anytime.