My forms are not working and it is still saying my account is out of space.

  • benpole
    Asked on November 22, 2017 at 12:20 PM

    I have deleted files to make space but still not working after 2 days.



  • Mike_G JotForm Support
    Replied on November 22, 2017 at 12:57 PM

    We would like to apologize for any inconvenience this had caused you. To fix the issue you are having, I have cleared your account's form cache. I am now able to see your form on the website you shared with us after I did that. If in any case, this happens again in the future, you can also do that from your account following the information in this guide — How-to-Clear-your-Form-Cache.

    Please feel free to let us know if you have other questions regarding this.