What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Wrong number of submissions (704 out of 100)

    Asked by javitolopez on September 16, 2012 at 01:13 PM

    Hello, Your report says that I have 704 of 100 submissions, when the total is 11. Would you please help? The system is pushing me to upgrade without correct figures. Thank you.

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    Answered by jeanettebmz on September 16, 2012 at 01:40 PM

    We apologize for the inconvenience, we had a database maintenance that caused the submission counter to get inconsistent. I have reset the counter now