What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can files uploaded to Dropbox not be counted towards space quota?

    Asked by tradersatmit on September 16, 2012 at 06:06 PM

    If that's not possible, is there a way to delete JUST the uploaded file from the JotForm server, but keep the rest of the form? Thanks!

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    JotForm Support

    Answered by Deygus on September 16, 2012 at 06:28 PM

    Unfortunately that is not possible because it still counts as a submission either way along with the fact that when a file is uploaded that also takes up space that counts towards your monthly plan limits. Since certain submissions that contain a File Upload can be sent to Dropbox via our integration it still comes through our servers and then is fowarded to your Dropbox account therefore there is no way around it.